RateMyAgent (Rate My Agent) has integrated with BoldTrail BackOffice to retrieve your client data so that we can simplify your review collection process.
Connecting the app
You connect the integration from your RateMyAgent account. When you click 'Connect' for BoldTrail BackOffice from within RateMyAgent, you will be shown the screen requesting your BoldTrail BackOffice API key.
To retrieve this key, the BoldTrail BackOffice account owner needs to email support@brokermint.com and our support team will reply back with your API key!
Once you have your API Key, return to RateMyAgent and go to Reviews > Automate in your RateMyAgent Profile and click 'Connect' on BoldTrail BackOffice.
Updating your BoldTrail BackOffice settings
These settings are at a BoldTrail BackOffice admin level and affect users for the whole account. If you are not the admin, you will need to speak to someone in your business who does have this access. We recommend notifying your agents when you make these changes as it will be required for all users.
When you're logged into your BoldTrail BackOffice account, click 'Fields' under the settings section from the main dashboard.
You will see the below Lists & Templates. Click 'Transaction Roles'.
From here, tick on the 'required' check box.
Next up, click the blue 'email is optional' dropdown and select 'including email'. (this means your clients email is required for the transaction).
Now change the selected option from 'always' to 'only when' and select 'seller' from the 'side represented' dropdown. Click Save!
You should then do the same for your buyers. Select 'Buyer' from 'transaction roles'. Click 'required'.
Select 'including email' from the drop down.
Change to 'Only when'
Select 'Buyer' from 'side represented' dropdown
Click Save!
All agents within your BoldTrail BackOffice account will now be required to enter the client data from their side of the transaction.