Skip to main content
All CollectionsLatest Updates
FAQ: BoldTrail BackOffice Terms of Service Updates
FAQ: BoldTrail BackOffice Terms of Service Updates
Updated over 6 months ago

Why is Brokermint changing to BoldTrail BackOffice?

Brokermint has rebranded to BoldTrail BackOffice as part of a larger company-wide rebrand to better align our products and services. This new name reflects our commitment to empowering real estate professionals with bold and innovative tools.

Who is Inside Real Estate?

Inside Real Estate is the parent company of Brokermint LLC and a leading provider of real estate software solutions. They are dedicated to empowering real estate professionals with cutting-edge technology and top-notch service.

Is Inside Real Estate now called BoldTrail?

No, the company name, Inside Real Estate, will remain the same, as the holder of our long-term vision and strategy and where our product portfolio and future product brands live.

What key changes were made to the Terms of Service?

The updated Terms of Service help clarify how BoldTrail BackOffice should and should not be used, how your data is handled, your rights and obligations as a user, and the terms governing your use of the service, separate from any agreements with your broker or team.

  • The agreement is now directly between you and Inside Real Estate, the parent company.

  • Terms have been clarified to distinguish website visitors from application users.

  • Provisions regarding the use of arbitration have been added for dispute resolution.

  • Your account data remains private, secure, and will not be sold or shared with third parties.

  • The policy now aligns with Inside Real Estate's robust standards for data privacy and security.

  • The wording has been updated to better protect user rights across various states and jurisdictions.

  • Clear distinctions have been provided on data handling practices for website visitors vs. application users.

  • Your personal data remains completely private, securely stored, and will not be sold or shared with any third parties.

Will there be any services or features removed with BoldTrail BackOffice?

No, the upcoming BoldTrail BackOffice update will not remove existing services or features. You may continue to use all the current functionalities of BoldTrail BackOffice without disruption. This update is designed to introduce new capabilities that enhance your existing experience, ensuring you have access to more advanced tools without sacrificing any of the current functionalities.

Will my subscription price change?

No, the price of your BoldTrail BackOffice subscription will not change as a result of this update.

Do I have to take any action?

Yes, we require all users to review and accept the new Terms of Service before continuing to use BoldTrail BackOffice.

Will I be able to continue using my account if I don't accept?

Unfortunately, if you do not accept the updated Terms of Service, you will no longer be able to access or use your BoldTrail Back Office account. However, your account data can be retrieved by contacting our support team.

Who can I contact if I have other questions or concerns?

Our support team is available to assist you with any other questions or concerns related to this update. You can reach them at support@brokermint.com or through the in-app support channels.

Will I need to re-authenticate or reconnect any add-ons?

No, all your existing add-on connections and authentication credentials will remain valid and will not be affected by this update.

Did this answer your question?