FAQ

Questions and answers from our users

18 articles in this collection
Written by Julie Tendler

Task assignment-Frequently asked questions

task assignment, assign, assign tasks, transaction owner, users and contacts
Written by Julie Tendler
Updated over a week ago

How do I edit commissions within the transaction?

Commissions, edit, change commissions, gross commission
Written by Julie Tendler
Updated over a week ago

Where do I go in the commissions tab to apply funds received?

Add funds, additional income
Written by Julie Tendler
Updated over a week ago

I have a listing that went under contract and then got cancelled. How do you cancel the file?

Cancel file, terminated transaction, cancelled sale
Written by Julie Tendler
Updated over a week ago

I am representing the buyer, how do I make sure my transaction shows this?

Representing, Buyer
Written by Julie Tendler
Updated over a week ago

How do I change the original listing price to the actual price sold?

Listing price, original price, change price sold
Written by Julie Tendler
Updated over a week ago

How do I send emails to Brokermint to log activity?

emails, activity, forward, log
Written by Julie Tendler
Updated over a week ago

How do I make specific fields mandatory/requirements for transactions?

required, fields, mandatory
Written by Julie Tendler
Updated over a week ago

How can I resend a link if a user did not set up their account?

Welcome email, Link, user, account
Written by Julie Tendler
Updated over a week ago

If I "cancel transaction" does it just cancel the current contract or does it cancel the whole file?

Cancel a transaction, terminate contract
Written by Julie Tendler
Updated over a week ago

Is there a way to delete the unsorted documents that I do not need?

unsorted, documents, deleting document
Written by Julie Tendler
Updated over a week ago

How do I change permissions?

Permissions
Written by Julie Tendler
Updated over a week ago

What is a transaction owner?

Transaction owner
Written by Julie Tendler
Updated over a week ago

Can I close a transaction without completing a checklist?

Close transaction, checklists
Written by Julie Tendler
Updated over a week ago

How can I add multiple documents to one placeholder on my checklist

multiple documents, upload, placeholder, checklists, documents, document
Written by Julie Tendler
Updated over a week ago

How do I export a report to a CSV file?

CSV, export, report, excel, report
Written by Julie Tendler
Updated over a week ago

Why do I see duplicates when I search my users and contacts?

Duplicates, users, contacts, merge
Written by Julie Tendler
Updated over a week ago

How do I access a transaction I just closed?

Closed transaction, access closed transaction
Written by Julie Tendler
Updated over a week ago