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Managing Offers on Your Listing
Managing Offers on Your Listing
Updated over a month ago

Offers are now integrated directly into transactions on both buyer and seller sides. Also, Buyer Rep Agreements can be signed before offers, aligning with NAR standards. Learn more here.

How to Receive an Offer

If you would like to submit or receive an offer for your listing, please navigate to the Transactions > [Transaction Name] > Offers tab of the required transaction and use the link on the top of the screen. You can email this link to Buyer Agent to have them fill out or you can submit the offer yourself.

Open the link in a new tab and add the necessary information to the offer:

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How to View Submitted Offers

When a new entry is complete, it will be added to the Transactions > [Transaction Name] > Offers page, which will be sorted by the offer price. You can email the buyer's agent, make notes or submit counteroffers.

How to Approve an Offer

New offers are automatically assigned a 'received' status.

When you are ready to approve or reject an Offer, select the 'Approve' or 'Reject' button on the top right of your screen. This will automatically email the associated parties with the updated status on their offer. If you have rejected an offer accidentally, you can un-reject it by clicking the Un-reject button.

Once you approve the offer, you should update the transaction status to 'pending'.

Once the listing status is changed to 'pending', it will automatically prevent any new offers from being submitted and prevent parties not associated with the 'approved' offer to see any pending listing details. If you wish to start receiving offers on your listing again, simply update the transaction status back to 'listing'.

Amendments and counter-offers

BoldTrail BackOffice allows you to send counter-offers without rejecting the original one. Within the transaction's page, go to Transactions > [Transaction Name] > Offers, select the one you need, and unfold the AMENDMENTS / COUNTER OFFERS section.

Here, you can submit counter-offers with the attached documents. After the submission, they will be immediately displayed on the offer page.

The offer's submitter will be notified each time you submit a new counter-offer. The document you added to the counter-offer will be attached to this email.

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