Overview
The user permissions feature gives brokerages more flexibility around agents' level of access without additional efforts. To enable or disable specific permissions for a user, go to Users > Needed profile > Permissions tab and select or clear required checkboxes.
Need a new user for a specific role? Create them in a few clicks.
Type of permissions
Can see individual pipeline – user can access their individual sales pipeline
Can access company reports (previously "Can see company reports") – user can access the Reports menu (including Personal Reports and Company Reports) and create custom reports.
Can access personal reports – can access the Reports menu, but only the Personal Reports section. Unable to create custom reports.
Can access private contacts – user can access contacts available only to the person who has added this contact
Can manage private contacts – user can edit private contact's info
Can create transactions – allows the user to create transactions
Can edit transactions – allows the user to edit transactions
Can delete transactions – allows the user to delete transactions
Can cancel transactions – allows the user to cancel transactions
Can access all company transactions – allows the user access all transactions within the company
Can change transaction checklists – allows the user to edit or remove items from a checklist assigned to a transaction
Can close transactions – allows the user to close completed transactions (all items have to be submitted and approved)
Can close not approved transactions – allows the user to set transaction status as 'closed' for transactions with incomplete items
Can re-open transactions – allows the user to re-open closed transactions
Can move transactions – allows the user to move transactions between multiple locations (sub-accounts) if several offices have been set up within the BoldTrail BackOffice account
Can access transaction commissions – allows the user to access the commissions section on the transaction level
Can access account activity – allows the user to access the company's activity log
Can access library – allows the user to use forms and e-signature templates
Can manage library – allows the user to create, edit or delete e-signature templates
Can approve documents – allows the user to access the "Approve Docs" section where admins can review submitted documents
Can submit transactions for approval – allows users to submit transactions for review (all documents have to be uploaded and/or set as exemptions)
Can submit individual documents – allows the user to submit individual documents for review
Can manage company settings – allows the user to access the Settings section
Can edit company info – allows the user to change company information
Can manage users – allows the user to invite other users to the system
Can manage checklist templates – allows the user to setup checklist templates
Can manage fields – allows the user to set up fields
Can manage commission plans – allows the user to set up commission plans
Can manage dashboard – allows the user to work with the dashboard
Can share transactions – allows the user to share the transaction details with the clients
Can access accounting – allows the user to work with the Accounting section
Can manage agent billing – allows the user to manage payment methods and charges on behalf of the agency
Can manage recurring charges – allows user to create, manage, and delete recurring billing charges
Can access buyer offers – allows the user to fully access and manage buyer offers and their content
Can access all company offers - allows the user to see all buyer offers within their organization
Can create offer – allows the user to create buyer offers from scratch or from MLS
Can edit offer – allows the user to modify buyer offer data
Can delete offer – allows user to delete buyer offer