Transaction checklists (also known as checklist templates) are essential tools that help you manage complex transactions efficiently and accurately. This guide will help you understand what checklists are, their benefits, and how to use them effectively in BoldTrail BackOffice.
What are checklists?
Transaction checklists are structured workflows that outline every required step and document needed to complete a transaction. They serve as your digital transaction coordinator, ensuring nothing gets overlooked and every requirement is met.
Key benefits of using them
Every transaction follows the same standardized process, reducing errors and oversight.
Built-in safeguards ensure all required documents and steps are completed correctly.
Clear task organization helps teams work faster and more effectively.
New team members can quickly learn your transaction process by following established checklists.
Real-time visibility into transaction status and outstanding tasks.
Creating your first checklist
Navigate to the transaction's page and locate the "Checklists" tab. Here, you can select a specific checklist with pre-populated tasks or create a new one by clicking the +Add template link.
Managing your checklist
Each transaction checklist has an Action menu where you can create a task, mange template, or enable automation.
Adding a new checklist task
When creating a task, you will need to specify the role of the person responsible for completing it. Then, enter the task’s name and indicate whether a document is required. The document can either be attached to the task or created using forms. Finally, set a task's due date based on business days or calendar days, choosing whether it falls before or after a specific date.
Learn more about how to create custom date fields for your transactions.
Applying automation rules to your checklist
The checklist automation feature allows you to automatically apply specific transaction checklists based on predefined triggers. This helps streamline workflow processes by ensuring that the right checklists are assigned to transactions without manual intervention.
When to use checklist automation
When the same type of checklist applies to multiple transactions.
When automating checklist assignments saves time and effort.
When it's essential to apply specific checklists based on company policies.
How to set up checklist automation
Go to your checklist > Actions > Automation Settings. A configuration window will appear where you can set conditions for auto-applying the checklist.
When the "always" option is created, the corresponding checklist will be applied to any transaction.
For the "only when..." selection, choose from the following options:
Transaction Type: (e.g., Traditional Sale, Short Sale)
Transaction Status: (Opportunity, Active, Pending, Closed)
Property Type: (e.g., Apartment, Commercial, Condo)
Side Represented: (Buyer, Seller, Both)
The default selection for each trigger is “Any,” meaning all listed options are eligible, equivalent to the “Always” option.
How checklist automation is applied
When a new transaction is created, the system checks for checklists with auto-apply triggers that match the transaction details. Any matching checklists are selected automatically.
During the final step of transaction creation (step 4 of 4), you can review and confirm the added checklists. Any field dependencies or required roles will also be displayed.
With the “Can add/remove checklist transactions” permission, you can manage automation rules and remove suggested checklists when a trigger activates them.