Transaction checklists (also known as checklist templates) are essential tools that help real estate professionals manage complex transactions efficiently and accurately. This guide will help you understand what checklists are, their benefits, and how to use them effectively in BoldTrail BackOffice.
What are checklists?
Transaction checklists are structured workflows that outline every required step and document needed to complete a transaction. They serve as your digital transaction coordinator, ensuring nothing gets overlooked.
Key benefits of using checklist templates
Every transaction follows the same standardized process, reducing errors and oversight.
Built-in safeguards ensure all required documents and steps are completed correctly.
Clear task organization helps teams work faster and more effectively.
New team members can quickly learn your transaction process by following established checklists.
Real-time visibility into transaction status and outstanding tasks.
Creating your first checklist
Navigate to the "Checklists" tab on the left menu. Here, you can select a specific checklist with pre-populated tasks or create a new one by clicking the +Add template link.
Managing your checklist
Each transaction checklist has an Action menu where you can create a task, manage template, or enable automation.
Rearranging checklist templates
You can easily control the order in which checklist templates appear when users select them throughout the platform. By rearranging templates, you can prioritize commonly used checklists, making selection faster and reducing potential errors.
Adding new checklist task
When creating a task, you will need to specify the role of the person responsible for completing it. Then, enter the task’s name and indicate whether a document is required. The document can either be attached to the task or created using forms. Finally, set a task's due date based on business days or calendar days, choosing whether it falls before or after a specific date.
Applying automation rules to your checklist
The checklist automation feature allows you to automatically apply specific transaction checklists based on predefined conditions. This helps streamline workflow processes by ensuring that the right checklists are assigned to transactions without manual intervention.
When to use checklist automation
When the same type of checklist applies to multiple transactions.
When it's essential to apply specific checklists based on company policies.
We’ve split the “Can change transaction checklists” permission into two:
Can manage checklist tasks – Allows users to edit tasks in an existing checklist.
Can add/remove checklists for transactions – Controls the ability to add or remove checklists from a transaction.
If you don't have the "Can add/remove checklists for transactions" permission, any checklists eligible for automation will be automatically added to transactions. You won't be able to skip or remove them.
How to set up checklist automation
Select the checklist you want to automate > Actions > Automation settings. A configuration window will appear where you can set conditions for auto-applying the checklist.
When the "always" option is selected, the corresponding checklist will be applied to any transaction.
For the "only when..." selection, choose from the following options:
Transaction Type: (e.g., Traditional Sale, Short Sale)
Transaction Status: (Opportunity, Active, Pending, Closed)
Property Type: (e.g., Apartment, Commercial, Condo)
Side Represented: (Buyer, Seller, Both)
The default selection for each trigger is "any" which means that all the options listed options are eligible and it is equal to the "always" option.
How checklist automation is applied
When a new transaction is created, the system checks for checklists with auto-apply triggers that match the transaction details.
During the final step of transaction creation (Step 4 of 4), you can review and confirm the added checklists. Any field dependencies or required roles will also be displayed.