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Buy Side Workflow Enhancement: What's Changed
Buy Side Workflow Enhancement: What's Changed
Updated over a month ago

All the changes you see on the web, including buyer offers new location, are also reflected in our mobile app, which mirrors the web experience.

Overview

We've made significant updates to improve how you manage transactions, especially for buy-side deals. Here is what's changed:

Transaction Statuses

We've updated some status names to better reflect both buy and sell sides:

  • "Pre-Listing" is now "Opportunity"

  • "Listing" is now "Active"

  • "Pending," "Closed," and "Cancelled" remain the same

Before

After

Pre-listing

Opportunity

Listing

Active

Creating Transactions

Previously, you had to provide a full address and price for any transaction. Now, we've made it more flexible. You'll choose the transaction type, status, and side represented on the first page. Requirements change based on the side you're representing:

  • For sellers (Opportunity/Active/Pending) and buyers (Pending): Full address and price are required

  • For buyers (Opportunity/Active): Only a transaction name is needed

New fields like Transaction Name, Buyer Agreement Date, and Buyer Expiration Date are now available when creating any transaction.

Transaction List View

Transactions can be searched for by either the transaction name or the transaction address at the top of the list. Initially, only the transaction name will appear until an address is added. Once an address is available, it will be displayed above the transaction name.

Pipeline

The pipeline now includes Opportunity and Active statuses. You can customize which values to show for different sides:

  • Any side (default)

  • Buy side

  • Sell side

  • Both

Buyer Offers

Please note that you'll need a "Can access buyer offers" permission to access this tab.

Buyer offers are now integrated into transactions, which means that:

  • You can work on and sign buyer representation agreements before making offers.

  • There's a single "Offers" tab in transactions, which will show as Offers Received when the side represented is Seller, and it will show as Offers Made when representing the Buyer or Both.

When accepting an offer, you can now update the parent transaction or create a new one (useful for investment buyers purchasing multiple properties).

For users with existing buyer offers:

  • We've automatically attached offers that created transactions to their respective transactions.

  • For unattached offers (including withdrawn and rejected), we've created an "Opportunity" transaction on the buy side titled "Buyer offers created prior to Oct 30, 2024"

  • You can move offers between transactions or accept them to create new transactions.

Reports

  • Status labels in reports now show "Opportunity" instead of "Pre-listing" and "Active" instead of "Listing."

  • The Listings Detail report now shows transactions where the side represented is the seller or both.

  • We've added two new reports: "Active Transactions" (for any side, with filters) and "Opportunities."

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