Skip to main content
How to deactivate and reactivate a user
Updated over 5 months ago

In BoldTrail BackOffice, you can deactivate and reactivate a user. You will still be able to generate reports as long as the commission data is entered into BoldTrail BackOffice, even if a user is deleted.

Deactivate a user

Go to Users > User profile and turn the toggle switch from active to inactive.

The inactive user won't affect your reports, commissions, or transactions. You will not lose any information when you do this, but they will be unable to access their account. Also, your billing will not be affected by inactive users.

Reactivate a user

Perform the reverse action. Go to Users > User profile and turn a toggle switch to active.

Did this answer your question?