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@mentions for comments

Updated over 3 weeks ago

Overview

Streamline your workflow by mentioning team members directly in comments. Whether you're coordinating on a transaction, delegating tasks, or providing updates on documents, mentions ensure the right people are notified instantly. This keeps deals moving forward and prevents important details from getting lost in busy schedules.

Adding a mention

  1. Type @ followed by any letter in the comment box

  2. Select a user from the dropdown list

  3. Complete your message and post

Mentioning users not in the transaction

If you mention someone who doesn't have access to the transaction:

  • A pop-up will ask if you want to add them to the transaction

  • Choose their role (if applicable) and click "Add"

  • They'll get email notifications and can now view and reply to comments

Viewing the mentioned users

  • Hover over any mentioned name to see their user info

  • Click the name to pin the info card for a few seconds

  • All mentioned users appear in the Contacts section below the comments

Notifications

  • Mentioned users receive email notifications with:

    • Location details (task, document, or transaction)

    • Comment content

  • All mentions appear in both the General Activity and Transaction Activity pages

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